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Parking Guidance for Shopping Malls & Retail

Your customers came to shop, not look for a parking spot

The mall is not dead. Sure, a lot of people talk about the power and convenience of online shopping, nearly 83 percent of people visit a mall or shopping center at least once a week. Still, one of the reasons why people choose to shop online is to save time – time they waste at the mall searching for a parking spot.

With ParkHelp, you can give them some of that time back. By guiding customers directly to open parking spots, you get them shopping sooner – all while optimizing your parking operations and cutting down on pollution.

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Benefits of ParkHelp:

  • Improve Customer Experience

    Shoppers can easily find parking without delay. Once shoppers are finished, they can find their car with ease.

  • Improve Operating Efficiency

    Real-time data to inform management and dynamic decision-making for unique parking needs.

  • Increase Revenue

    Get patrons inside faster, enabling them to indulge in shopping and amenities for a longer period of time, increasing revenue.

Project Portfolio

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Customers Who Trust ParkHelp

“Tenant retention is probably double…. Very few were lost after the improvements were there because very few buildings have all the amenities and sophistication. The property was actually better than brand-new because they never had that kind of parking advantage before.” 

Director of CBRE Global Investors - Galleria Dallas

“At many of the other parking facilities [on the property], the parking systems are turned off. The gate arms are up, they don’t operate because they might be closed when they ought to be open, so they just turn them off and leave the gates up. Or they’re on, and everybody knows that the car counts are wrong.” 

Project Manager - Walter Reed Medical Center

“Ultimately, it was worth the wait, the parking industry is a very fast-paced business. We had to find a system that would keep up with (or a step ahead of) continuously evolving parking technology and would not be outdated by the time all of the systems were installed.” 

Senior Director of Countywide Parking Management - LA Metro

“We’re trying to make it more efficient, providing more information for them instead of driving around and around looking for a space, we’d rather have them studying and enjoying the student life.” 

Associate Vice Chancellor of Facilities - University of Washington Bothell

“The reason we decided to install a metering system is that we only have space for about 327 cars, and we have at least 700 employees. People would drive around the garage not knowing if there were any spots available. We incorporated a display board which is right by our main entrance to notify if the garage is full. It did solve the issue that we had.” 

Construction Supervisor - Howard Hughes Medical Institute

“Accuracy is critical… because, as a military medical facility, there are so many handicapped people who come to the medical center. Being able to know exactly where the handicapped spots are is really useful.” 

Project Manager - Walter Reed Medical Center

“This project will accomplish every business objective we had for the project.” 

Design & Construction Project Manager - American Express

“It gets them inside quicker. They get to spend more time inside the property. It’s a better guest experience. We want to give them the best guest experience possible. If they had to ride around the garage looking for a spot, that wouldn’t be a good experience.”

VP, Facilities and Engineering - Pachenga Casino

“This system is more accurate. The other systems are not telling you the truth. If you see a sign out there that says there are 22 spaces available, there might only be two spaces available. They don’t count the cars in and out as accurately as this one does partially because this system is more wireless and is available to monitor better because you don’t have to have as much physical infrastructure.” 

Project Manager - Walter Reed Medical Center

Blog & News

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400+

CUSTOMERS

400k+

PARKING SPOTS

50+

COUNTRIES

400+

CUSTOMERS

400k+

PARKING SPOTS

50+

COUNTRIES

We Can Solve Your Parking Facility Challenges

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We Can Solve Your Parking Facility Challenges

GET STARTED NOW