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Parking Guidance for Hospitals & Medical Centers

Patients and staff have more important things to worry about than parking

All medical facilities are graded on the level of care they provide to their patients – and parking is part of that. When your patients are frustrated from searching for a spot, or your staff is late or discombobulated from the same, your scores decrease.

By guiding patients and employees to open spots, ParkHelp creates a parking experience that is less frustrating, better for the environment and more well organized.

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Benefits of ParkHelp:

  • Improve Customer Experience

    Our Intelligent Parking Solutions provide a cost-effective solution that allows patients and visitors to find parking without delay.

  • Improve Operating Efficiency

    Operational efficiencies gained by a reduction in late patient arrival, which improves medical staff and support staff efficiency, resulting in an increase in the number of patients seen during a given period of time.

  • Increase Revenue

    For facilities that charge, parking management can implement automated value-based pricing and variable prices based on peak time or demand by different users.

Project Portfolio

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CASE STUDY:

Hospital & Medical Center

Overview:
As an institute that attracts some of the brightest minds in science, this institution wanted to ensure that valuable research time wasn’t wasted on the mundane pursuit of a parking spot.

Strategy:

  • Land is scarce in an already heavily developed metro area. The best option would be to build a new employee parking facility in an existing space. The new garage would need a parking system to optimize use of the limited space.
  • A sophisticated system that would enable employees to quickly and reliably find a parking spot so that they could start work on time and leave visitor parking spots for patients. The system also needed to be cost-effective to maintain.
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Customers Who Trust ParkHelp

“Tenant retention is probably double…. Very few were lost after the improvements were there because very few buildings have all the amenities and sophistication. The property was actually better than brand-new because they never had that kind of parking advantage before.” 

Director of CBRE Global Investors - Galleria Dallas

“At many of the other parking facilities [on the property], the parking systems are turned off. The gate arms are up, they don’t operate because they might be closed when they ought to be open, so they just turn them off and leave the gates up. Or they’re on, and everybody knows that the car counts are wrong.” 

Project Manager - Walter Reed Medical Center

“Ultimately, it was worth the wait, the parking industry is a very fast-paced business. We had to find a system that would keep up with (or a step ahead of) continuously evolving parking technology and would not be outdated by the time all of the systems were installed.” 

Senior Director of Countywide Parking Management - LA Metro

“We’re trying to make it more efficient, providing more information for them instead of driving around and around looking for a space, we’d rather have them studying and enjoying the student life.” 

Associate Vice Chancellor of Facilities - University of Washington Bothell

“The reason we decided to install a metering system is that we only have space for about 327 cars, and we have at least 700 employees. People would drive around the garage not knowing if there were any spots available. We incorporated a display board which is right by our main entrance to notify if the garage is full. It did solve the issue that we had.” 

Construction Supervisor - Howard Hughes Medical Institute

“Accuracy is critical… because, as a military medical facility, there are so many handicapped people who come to the medical center. Being able to know exactly where the handicapped spots are is really useful.” 

Project Manager - Walter Reed Medical Center

“This project will accomplish every business objective we had for the project.” 

Design & Construction Project Manager - American Express

“It gets them inside quicker. They get to spend more time inside the property. It’s a better guest experience. We want to give them the best guest experience possible. If they had to ride around the garage looking for a spot, that wouldn’t be a good experience.”

VP, Facilities and Engineering - Pachenga Casino

“This system is more accurate. The other systems are not telling you the truth. If you see a sign out there that says there are 22 spaces available, there might only be two spaces available. They don’t count the cars in and out as accurately as this one does partially because this system is more wireless and is available to monitor better because you don’t have to have as much physical infrastructure.” 

Project Manager - Walter Reed Medical Center

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CUSTOMERS

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We Can Solve Your Parking Facility Challenges

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We Can Solve Your Parking Facility Challenges

GET STARTED NOW