Entertainment & Hospitality

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Parking Guidance for Entertainment & Hospitality

Parking solutions for concert venues, entertainment complexes and more

Tickets purchased. Reservations made. The perfect evening is about to begin. But any outing can be ruined by the frustration of finding a parking spot. Do you know how much time your customers waste just looking for a spot? At ParkHelp we say it’s too much.

By guiding drivers directly to open spots, ParkHelp eliminates frustration – while optimizing your parking facilities and cutting down on emissions. It even allows you to create additional revenue streams for on-demand preferred or priority parking.

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Benefits of ParkHelp:

  • Improve Customer Experience

    Cost-effective solution that allows event attendees to easily find parking without delay and find their car when the event has ended.

  • Improve Operating Efficiency

    Operators can allocate special event parking based on demand data generated by the Parking Sense real-time data management system.

  • Increase Revenue

    Dynamic pricing options allow owners and operators to customize pricing based on location, preferential customers or reserved options.

Project Portfolio

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CASE STUDY:

Entertainment & Hospitality

Overview:
To obtain the AAA Four Diamond Award, a property must demonstrate “a high degree of hospitality, service and attention to detail.” At this resort and casino, that starts at the entrance to the parking garage.

Strategy:

Install a solution that would efficiently handle the large volume of traffic that was anticipated while meeting the exacting standards for which this Four Diamond property is known. Improve the parking experience for patrons and increase overall operational efficiency to provide a first-class experience for patrons as soon as they enter the grounds.

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Customers Who Trust ParkHelp

“Tenant retention is probably double…. Very few were lost after the improvements were there because very few buildings have all the amenities and sophistication. The property was actually better than brand-new because they never had that kind of parking advantage before.” 

Director of CBRE Global Investors - Galleria Dallas

“At many of the other parking facilities [on the property], the parking systems are turned off. The gate arms are up, they don’t operate because they might be closed when they ought to be open, so they just turn them off and leave the gates up. Or they’re on, and everybody knows that the car counts are wrong.” 

Project Manager - Walter Reed Medical Center

“Ultimately, it was worth the wait, the parking industry is a very fast-paced business. We had to find a system that would keep up with (or a step ahead of) continuously evolving parking technology and would not be outdated by the time all of the systems were installed.” 

Senior Director of Countywide Parking Management - LA Metro

“We’re trying to make it more efficient, providing more information for them instead of driving around and around looking for a space, we’d rather have them studying and enjoying the student life.” 

Associate Vice Chancellor of Facilities - University of Washington Bothell

“The reason we decided to install a metering system is that we only have space for about 327 cars, and we have at least 700 employees. People would drive around the garage not knowing if there were any spots available. We incorporated a display board which is right by our main entrance to notify if the garage is full. It did solve the issue that we had.” 

Construction Supervisor - Howard Hughes Medical Institute

“Accuracy is critical… because, as a military medical facility, there are so many handicapped people who come to the medical center. Being able to know exactly where the handicapped spots are is really useful.” 

Project Manager - Walter Reed Medical Center

“This project will accomplish every business objective we had for the project.” 

Design & Construction Project Manager - American Express

“It gets them inside quicker. They get to spend more time inside the property. It’s a better guest experience. We want to give them the best guest experience possible. If they had to ride around the garage looking for a spot, that wouldn’t be a good experience.”

VP, Facilities and Engineering - Pachenga Casino

“This system is more accurate. The other systems are not telling you the truth. If you see a sign out there that says there are 22 spaces available, there might only be two spaces available. They don’t count the cars in and out as accurately as this one does partially because this system is more wireless and is available to monitor better because you don’t have to have as much physical infrastructure.” 

Project Manager - Walter Reed Medical Center

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CUSTOMERS

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PARKING SPOTS

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We Can Solve Your Parking Facility Challenges

GET STARTED NOW

We Can Solve Your Parking Facility Challenges

GET STARTED NOW